If you purchased 1 Solar Rating Report (for systems > 12 months old) or the 2 Solar Rating Package for systems < 12 months old), you agree to pay a single charge in the agreed amount subject to your card issuer agreement.

You acknowledge that the data and documentation you provide to Savenia is based on factual information describing your solar system location, size, condition, energy production, purchase or lease documentation and where required, authorized utility connection agreement.

You acknowledge that if you purchase the 2 Solar Rating Package, it is your responsibility to provide Savenia with 12 months of actual system production data (system report of kWh produced in past 12 months) within 14 months of the 1st rating provided by Savenia. If Savenia does not receive this information within this timeframe, Savenia will contact the homeowner at the address on the 1st rating and request this information within 2 months (16 months after 1st rating). If this information is not received, the 2nd Rating and associated expenses will be forfeited with no refunds.

You acknowledge that you may only use Savenia Solar Ratings for your personal use. Commercial use, resale or redistribution of Savenia Solar Ratings is strictly prohibited. “Commercial Use” is defined as use by persons engaged in the resale or redistribution of Ratings, or any other business purpose as determined by Savenia LLC.

Systematic retrieval of Savenia Solar Ratings to create or compile, directly or indirectly, in whole or in part, a collection, compilation, database or directory without the express written permission of SAVENIA is strictly prohibited.

SAVENIA SOLAR RATINGS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER APPLICABLE LAW.

IN NO EVENT WILL SAVENIA, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SAVENIA SOLAR RATINGS, BE LIABLE IN CONTRACT, IN TORT (INCLUDING FOR ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, LOSS OF USE, OR SIMILAR ECONOMIC LOSS, ARISING OUT OF THE USE OF SAVENIA SOLAR RATINGS. IN NO EVENT SHALL SAVENIA’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR OBTAINING ANY REPORTS OR OTHER INFORMATION FROM www.saveniahome.com.

You agree to defend, indemnify, and hold harmless SAVENIA and its affiliates and their respective directors, officers, employees, and agents from and against any and all claims, actions, demands, damages, costs, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Savenia Solar Ratings.

This Customer Agreement, and any claim, controversy, or dispute arising under or related to this Customer Agreement or the relationship between the parties and/or the interpretation and enforcement of the rights and duties of the parties will be resolved in accordance with the laws of Maryland, without regard to its conflict of laws rules, including but not limited to, the Uniform Computer Information Transactions Act (“UCITA”). You hereby agree and consent that jurisdiction and venue for all matters relating to this Agreement shall be vested exclusively in the state courts in Montgomery County, Maryland, or the U.S. District Court in Greenbelt, MD and waive any objection that may exist, now or in the future, with respect to any of the foregoing.

If you purchased a Solar Rating Report or Solar Rating Package and if Savenia determines that your system earnings (calculated by Lifetime Production minus Operating Costs) are less than $1,000 per DC (direct current) nameplate kilowatt (kW) rating for owned systems or $1,000 in total for leased systems, we will offer to cancel your rating and provide a full refund within 90 days of your date of purchase.

Notwithstanding the foregoing, a refund will not be provided if you have used the SAVENIA Report or service for commercial purposes or otherwise violated the terms of use set forth in this Customer Agreement.

Savenia Privacy Statement